Difference between revisions of "Service EPDF Browser Problems"
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<p><span style="text-decoration: underline;"><strong>STEP 1:</strong></span><strong> </strong>Open/start your Internet Explorer Browser first.</p> | <p><span style="text-decoration: underline;"><strong>STEP 1:</strong></span><strong> </strong>Open/start your Internet Explorer Browser first.</p> | ||
| − | <p><span style="text-decoration: underline;"><strong>STEP 2:</strong></span> Then click on the settings button on the top right of your browser window as shown below.</p> | + | <p><span style="text-decoration: underline;"><strong>STEP 2:</strong></span> Then click on the settings button on the top right of your browser window as shown below. Click on the Internet Options Menu Item (as shown below).</p> |
| + | <p style="padding-left: 90px;"><img style="float: left;" src="/images/9/95/IE-10-Browser-Problem.png" alt="" width="464" height="295" /></p> | ||
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| + | <p><br /><span style="text-decoration: underline;"><strong>STEP 3:</strong></span> When the Internet Options window appears, REMOVE the checkbox from "Enable Protected Mode" setting and click on OK button to save.</p> | ||
| + | <p><br /><span style="text-decoration: underline;"><strong>STEP 4:</strong></span><strong> </strong>Make sure to close ALL Internet Explorer windows and restart JUST the browser only.</p> | ||
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| + | <p><img style="float: left;" src="/images/9/96/IE-10-Browser-Problem-Remove-ProtectedMode.png" alt="" width="552" height="571" /></p> | ||
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Revision as of 11:48, 27 November 2013
For Intenet Explorer (IE) Version 10 Browsers:
On IE Version 10 browser most likely the browser enable-protected-mode setting causes the Adove ePDF to STOP working. That means you can see the form, fill it BUT when you try to submit the form by clicking on the button nothing happens, NO CONFIRMATION is displayed and the form is NOT submitted. Follow the steps given below to fix this browser problem.
STEP 1: Open/start your Internet Explorer Browser first.
STEP 2: Then click on the settings button on the top right of your browser window as shown below. Click on the Internet Options Menu Item (as shown below).
STEP 3: When the Internet Options window appears, REMOVE the checkbox from "Enable Protected Mode" setting and click on OK button to save.
STEP 4: Make sure to close ALL Internet Explorer windows and restart JUST the browser only.
